Address:
RBS (RD Europe) GmbH
Vermillionring 5
40878 Ratingen

Postal address:
RBS (RD Europe) GmbH
40873 Ratingen

Email: mail@rbs.de

The different ways you can get in contact with us:

Head office:
Tel: 02102 / 15-0
Fax: 02102 / 15-2000

New applications:
Monday - Saturday 09.00 - 20.00
Tel: 02102 / 15-1515
Fax: 02102 / 15-1212

Acceptance service for purchase with card:
Monday - Saturday 09.00 - 20.00
Tel: 02102 / 15-1111
Fax: 02102 / 15-1212

Retailer Services:
Monday - Thursday 08.30 - 17.30
Friday 08.30 - 16.30
Tel: 02102 / 15-1400
Fax: 02102 / 15-1416
Email: Retailer-Service@RBS.de

Cardholder Services:
Monday – Friday 09.00 – 17.45
Tel: 02102 / 15-2222
Fax: 02102 / 15-1212
Email: cardholder-service@rbs.de


Comfort Web Plus:
Hotline for general questions (application transaction):  
Monday – Friday 09.00 – 20.00
Saturday 09.00 – 16.15
Tel: 02102 / 15-2424

Technical Support
Monday – Friday 09.00 – 18.00
Tel: 01801 / 15-1333
Email: cwp@rbs.de